Shipping Policy
LAST UPDATED · JULY 2026
Where we ship
We currently ship within the United States only. We can't fulfill international orders yet — join the email list on the homepage if you want a heads-up when that changes.
Processing & delivery
Orders are packed in small batches from Portland, OR. Most orders ship within a few business days. Delivery timing depends on your address and the carrier option selected at checkout. You'll get a tracking email when your order leaves the dojo.
Shipping cost
Shipping is calculated at checkout based on your address and cart. Rates shown at checkout are what you pay — no surprise fees after the fact.
Heat & candy care
SLICE is real fruit candy. In very hot weather, pouches can soften in transit. We pack carefully, but if something arrives melted or damaged, email hello@slicecandy.com with photos and we'll make it right. See our Return & Cancellation Rules for details.
Wrong or missing address
Please double-check your shipping details at checkout. If a package is returned to us as undeliverable because of an address error, we'll reach out about reshipping (additional shipping may apply) or a refund of the product cost.
Questions?
Email hello@slicecandy.com anytime — include your order number if you have one.